Account & Data
Delete your EcoTrade Hub account
This public page is available whether or not you currently have access to the EcoTrade Hub website, Android app or iOS app.
What happens when you request deletion?
EcoTrade Hub will review the request and may need to verify that you control the account before making irreversible account changes.
Data that can be removed
Personal information that is no longer required will be deleted, anonymised or removed from active use as appropriate after an approved deletion request.
Records that may need to be retained
Some transaction, accounting, dispute, fraud-prevention, security, audit or regulatory records may need to be retained after account deletion. Where appropriate, retained records are separated from active account use or anonymised while preserving information that must lawfully be kept.
Already signed in?
You can also start an erasure request through the authenticated Privacy Centre. The public form on this page remains available if you cannot access your account.
Open Privacy Centre →For more information about how EcoTrade Hub handles personal information, see the Privacy Policy.